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Privacy Policy

02/01/01

COMMITMENT TO YOUR PRIVACY

This site is owned and operated by Four Seasons. Your privacy on the Internet is of the utmost importance to us. At Four Seasons, we want to make your experience online satisfying and safe.

Because we gather certain types of information about our users, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

INFORMATION FOUR SEASONS GATHER AND TRACKS

Four Seasons gathers two types of information about users:

Information that users provide through optional, voluntary submissions. These are voluntary submissions to receive our electronic newsletters, to e-mail a friend, and from participation in polls and surveys:

Information, Four Seasons gathers through aggregated tracking information derived mainly by tallying page views throughout our sites. This information allows us to better tailor our content to readers' needs and to help our advertisers and sponsors better understand the demographics of our audience. Because Four Seasons derives its revenue mainly form sponsorships and advertising, providing such aggregated demographic data is essential to keeping our service free to users. Under no circumstances does Four Seasons divulge any information about an individual user to a third party.

Four Seasons Gathers User Information In The Following Processes:

Optional Voluntary Information

We offer the following free services, which require some type of voluntary submission of personal information by users:

Electronic Newsletters (SalonCast)

We will offer a free electronic newsletter to users. Four Seasons gathers the email addresses of users who voluntary subscribe. Users may remove themselves from this mailing list by sending an e-mail to Salon Cast with unsubscribe in the subject line.

Polling

We may offer interactive polls to users so they can easily share their opinions with other users and see what our audience thinks about important issues. Opinions or other responses to polls are aggregated and are not identifiable to any particular user.

Surveys

Four Seasons may occasionally conduct user surveys to better target our content to our audience. We sometimes share the aggregated demographic information in these surveys with our sponsors, advertisers and partners. We never share any of this information about specific individuals with any third party.

Children

Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.

Usage Tracking

Four Seasons tracks traffic patterns throughout all of our sites. However, we do not correlate this information with data about individual users. Four Seasons does break down overall usage statistics according to a user's domain name, browser type, and MIME type of reading this information from the browser string (information contained in every user's browser).

USE OF INFORMATION

Four Seasons uses any information voluntarily given by our users to enhance their experience in our network of sites, whether to provide interactive or personalized elements on the sites or to better prepare future content based on the interests of our users.

As stated above, we use information that users voluntarily provide in order to send out electronic newsletters and to enable users to participate in polls and surveys. We send out newsletters to subscribers on a regular schedule (depending on the newsletter), and occasionally send out special editions when we think subscribers might be particularly interested in something we are doing. Four Seasons never shares newsletter mailing lists with any third parties, including advertisers, sponsors or partners.

When we use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you. We track search terms entered in Search function as one of many measures of what interests our users. But we don't track which terms a particular user enters.

Four Seasons creates aggregated reports on user demographics and traffic patterns for advertisers, sponsors, and partners. This allows our advertisers to advertise more effectively, and allows our users to receive advertisements that are pertinent to their needs. Because we don't track the usage patterns of individual users, and advertiser or sponsor will never know that a specific user clicked their ad. We will not disclose any information about any individual user except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

SHARING OF THE INFORMATION

We will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

OPT-OUT POLICY

We give users options wherever necessary and practical. Such choices include:

Opting not to register to receive our electronic newsletters.

Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information from our users.

YOUR CONSENT

By using this site, you consent to the collection and use of this information by Four Seasons. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Contact Four Seasons
Parts Hotline
1-800-325-3255

Customer Service
1-800-325-2796

Lotion Sales
1-800-325-2769

Copyright 2005 Four Seasons Sales and Service, Inc.
eMail: info@fsparts.com
Toll Free: 1-800-325-3255
Fax: 1-731-641-2366
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